Terms of Service

Last updated: July 31, 2026

Overview

This website and online store are operated by REVHERB, LLC (“REVHERB,” “we,” “us,” or “our”). REVHERB provides this website and its related information, content, features, tools, products, customer communications, and services (collectively, the “Services”) to you, subject to these Terms of Service (“Terms”).

Our store is hosted by Shopify, which provides the ecommerce platform that enables us to offer the Services.

These Terms apply to all visitors and users of the Services, including customers, account holders, browsers, and individuals who submit reviews or other content.

By accessing the Services, creating an account, placing an order, or otherwise using the Services, you agree to these Terms and the policies incorporated into them, including our:

• [Privacy Policy]

• [Return and Refund Policy]

• [Shipping Policy]

• [Purchase Options Cancellation Policy]

• [Mobile Terms of Service]

If you do not agree to these Terms, you must not use the Services.

1. Eligibility and Online Store Terms

You must be at least the age of majority in your state, province, or country of residence to place an order or create an account through the Services.

You may not use the Services or our products for an illegal, fraudulent, or unauthorized purpose. You must comply with all laws applicable to your use of the Services.

You must not transmit viruses, malware, worms, destructive code, or other material intended to interfere with the operation or security of the Services.

We may suspend or terminate access to the Services when we reasonably believe a user has violated these Terms, engaged in unlawful activity, or created a security or fraud risk.

2. Customer Accounts

Certain features may require a customer account. You agree to provide current, complete, and accurate information and to update that information when necessary.

You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account. Notify us promptly at support@revherb.com if you believe your account has been accessed without authorization.

We may suspend or close an account when reasonably necessary to protect the customer, REVHERB, or others; investigate suspected fraud or misuse; comply with law; or enforce these Terms.

3. Products and Product Information

We make reasonable efforts to present product descriptions, ingredients, colors, packaging, images, availability, and other information accurately. However:

• Product colors and appearance may vary because of screen settings, lighting, photography, natural ingredient variations, or manufacturing batches.

• Packaging, ingredients, and product presentation may be updated periodically.

• Natural ingredients may vary in color, scent, texture, or consistency.

• Product availability is not guaranteed.

• Minor variations that do not materially affect a product’s identity or intended cosmetic use are not necessarily defects.

Product information may be corrected or updated when appropriate. If a material change affects an order that has not shipped, we may contact you with available options.

Nothing in these Terms limits your rights concerning products that are damaged, defective, materially different from their description, or otherwise protected by applicable law.

4. Skincare and Wellness Information

Content provided through the Services is for general educational and informational purposes. It is not medical advice and is not intended to replace advice, diagnosis, or treatment from a qualified healthcare professional.

REVHERB’s cosmetic products are not intended to diagnose, treat, cure, or prevent disease. Statements concerning cosmetic products should not be interpreted as claims that a product will diagnose, treat, cure, prevent, or mitigate a medical condition or alter the structure or function of the body.

Individual experiences and results vary. A customer review or testimonial reflects that individual’s experience and does not guarantee that another customer will receive the same result.

Before using a product:

• Read and follow its label, ingredient list, warnings, and directions.

• Consider performing a patch test when appropriate.

• Do not use a product if you are allergic or sensitive to an ingredient.

• Consult a qualified healthcare professional if you are pregnant, nursing, taking medication, receiving medical treatment, have a diagnosed medical condition, or have questions about whether a product is appropriate for you.

Discontinue use and seek appropriate medical advice if irritation or an adverse reaction occurs. Seek emergency assistance for a serious or life-threatening reaction.

This section does not exclude or limit liability that cannot lawfully be excluded.

5. Prices, Promotions, and Taxes

Prices, promotions, discounts, and product availability may change without notice before an order is accepted.

Prices displayed through the Services may not include applicable taxes, shipping charges, duties, customs fees, or other charges unless expressly stated. Any applicable amounts will be displayed at checkout or assessed by the appropriate authority.

Promotional offers:

• Are subject to the terms presented with the offer.

• May be limited by customer, household, product, order, or time period.

• May not be combined unless expressly permitted.

• Have no cash value.

• Cannot be applied retroactively unless we agree otherwise.

• May be modified or withdrawn before use, subject to applicable law.

If a pricing or promotional error is discovered, we may correct the error and, where permitted, cancel the affected order and issue a refund. We will not make an unauthorized substitution or charge a higher price without your authorization.

6. Orders and Acceptance

Submitting an order is an offer to purchase the selected products. An automated order confirmation acknowledges receipt of the order but does not necessarily mean the order has been accepted.

We may accept an order when we begin fulfillment, ship the order, or otherwise expressly confirm acceptance.

We may refuse, limit, or cancel an order for legitimate reasons, including:

• Product unavailability.

• Pricing or listing errors.

• Suspected fraud or unauthorized payment activity.

• Orders that appear intended for unauthorized resale.

• Shipping restrictions.

• Violations of these Terms.

• Legal or regulatory requirements.

Purchase limits may apply per customer, household, account, payment method, billing address, or shipping address.

If we cancel an order after payment has been collected, we will refund the canceled amount to the original payment method.

7. Billing and Payment Information

You agree to provide current, complete, and accurate billing, shipping, payment, and account information.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us and our payment providers to charge the amounts shown at checkout.

Payments are processed through Shopify or other third-party payment providers. Their terms and privacy practices may also apply.

If a payment cannot be completed, is reversed, or is later determined to be unauthorized, we may suspend fulfillment, cancel the order, or take other lawful action.

8. Shipping and Delivery

Shipping estimates are estimates and are not guaranteed unless expressly stated. Delivery may be affected by carrier delays, weather, customs processing, incorrect addresses, high order volume, or events outside our reasonable control.

You are responsible for providing a complete and accurate shipping address. Contact us promptly if you discover an error. We cannot guarantee that an address can be changed after fulfillment begins.

Shipping practices, estimated timeframes, and related terms are explained in our [Shipping Policy].

Risk of loss and title pass as provided by applicable law. Nothing in these Terms limits rights you may have for goods lost or damaged before delivery.

9. Returns and Refunds

Returns, refunds, damaged products, incorrect orders, and nonreturnable items are governed by our [Return and Refund Policy].

Products purchased through Amazon, TikTok Shop, a retail location, or another third-party seller are subject to that seller’s return process unless applicable law provides otherwise.

10. Subscriptions and Recurring Purchases

Certain products may be available through an automatically renewing subscription.

Before purchasing a subscription, you will be shown the applicable price, billing frequency, delivery frequency, renewal terms, and instructions for managing or canceling the subscription.

By purchasing a subscription, you authorize REVHERB and its payment providers to charge your selected payment method automatically according to the disclosed schedule until the subscription is canceled.

You may manage, pause, modify, or cancel an eligible subscription using the subscription-management link provided in your account, order confirmation, or subscription emails.

Cancellation applies to future subscription orders. An order already processed may be subject to our Return and Refund Policy.

Additional subscription, pre-order, and purchase-option terms are available in our [Purchase Options Cancellation Policy].

Nothing in this section limits cancellation or renewal rights provided by applicable law.

11. International Orders

International orders may be subject to customs duties, taxes, brokerage fees, import restrictions, and other charges imposed by the destination country.

Unless checkout expressly states that duties and taxes are included, the recipient is responsible for these charges. REVHERB does not control charges imposed by foreign authorities.

You are responsible for ensuring that products may lawfully be imported, received, and used in the destination country. We may restrict or cancel international orders when reasonably necessary to comply with shipping, customs, product, or legal requirements.

Mandatory consumer rights applicable in a customer’s country or region are not waived by these Terms.

12. Intellectual Property

The Services and their contents—including text, graphics, logos, trademarks, product names, photographs, videos, designs, page layouts, software, and other materials—are owned by or licensed to REVHERB and are protected by intellectual-property laws.

REVHERB grants you a limited, personal, nonexclusive, nontransferable, and revocable right to access and use the Services for lawful personal shopping and informational purposes.

Without our prior written permission, you may not:

• Reproduce, republish, distribute, sell, license, or commercially exploit the Services or their content.

• Copy product photographs, descriptions, branding, or educational materials for commercial purposes.

• Remove copyright, trademark, or proprietary notices.

• Reverse engineer, decompile, or attempt to extract source code from the Services, except where such restrictions are prohibited by law.

• Use REVHERB trademarks or branding in a manner likely to create confusion regarding sponsorship, authorization, or affiliation.

No right, title, or interest is transferred to you except for the limited access rights expressly stated in these Terms.

13. Reviews, Feedback, and User Content

If you submit a review, photograph, video, testimonial, comment, or other content intended for publication (“User Content”), you represent that:

• You created or have the necessary rights to submit it.

• It reflects your honest opinion or experience.

• It does not infringe another person’s intellectual-property, privacy, publicity, or other rights.

• It is not false, defamatory, threatening, obscene, unlawful, or misleading.

• It does not contain malware, unauthorized advertising, or confidential information belonging to another person.

You retain ownership of your User Content. By submitting User Content for publication, you grant REVHERB a nonexclusive, worldwide, royalty-free license to host, reproduce, display, format, and distribute it in connection with operating, promoting, and improving REVHERB and the Services.

This license continues for as long as the User Content remains published or is reasonably needed for archived, legal, or compliance purposes. Where applicable, you may request removal by contacting us, although removal from all previously distributed materials may not always be possible.

We may moderate, decline, or remove User Content that violates these Terms, applicable law, or our content standards. We are not obligated to publish or respond to every submission.

Private customer-service communications are not treated as publicly licensed User Content merely because they were sent to us.

Suggestions or ideas submitted without an expectation of confidentiality may be used by REVHERB without compensation or obligation, subject to applicable law.

14. Third-Party Tools and Links

The Services may provide access to tools, applications, payment methods, social media features, or websites operated by third parties.

Third-party services are governed by their own terms and privacy policies. We do not control and are not responsible for the content, availability, security, accuracy, or practices of unaffiliated third parties.

Your use of a third-party service is at your discretion and may create a separate relationship between you and that provider.

Nothing in this section limits liability that cannot lawfully be limited or excludes responsibility for our own conduct.

15. Personal Information

Our collection, use, retention, and disclosure of personal information are governed by our [Privacy Policy].

If you enroll in text-message marketing, our [Mobile Terms of Service] and the consent disclosures presented when you enroll also apply.

16. Errors and Corrections

The Services may occasionally contain typographical errors, inaccuracies, or omissions concerning product descriptions, prices, promotions, shipping charges, transit estimates, or availability.

We may correct errors and update information. If an error materially affects an order you already submitted, we may contact you, cancel the affected portion, and issue an appropriate refund where required.

Nothing in this section permits REVHERB to avoid an accepted obligation where prohibited by law.

17. Prohibited Uses

You may not use the Services to:

• Violate any applicable law or regulation.

• Infringe intellectual-property, privacy, publicity, or other rights.

• Submit false, fraudulent, defamatory, abusive, threatening, obscene, or misleading content.

• Harass, intimidate, or unlawfully discriminate against another person.

• Introduce malware, viruses, or destructive code.

• Interfere with the security, operation, or integrity of the Services.

• Attempt unauthorized access to accounts, systems, or data.

• Collect or track another person’s information without lawful authorization.

• Spam, phish, scrape, crawl, or use automated tools in a manner that burdens or disrupts the Services.

• Impersonate another person or misrepresent your identity or affiliation.

• Use the Services or their content for unauthorized resale or commercial exploitation.

• Circumvent product limits, access restrictions, fraud controls, or security measures.

We may restrict or terminate access when we reasonably believe a prohibited use has occurred.

18. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that the Services will always be uninterrupted, error-free, secure, or available or that every defect will be corrected immediately.

To the fullest extent permitted by law, we disclaim implied warranties concerning the Services, including implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement.

This disclaimer does not:

• Override any express written product warranty provided by REVHERB.

• Limit rights concerning damaged, defective, or misdescribed goods.

• Exclude warranties or consumer rights that cannot lawfully be excluded.

• Exclude responsibility for fraud, willful misconduct, gross negligence, personal injury, or another matter for which liability cannot legally be limited.

19. Limitation of Liability

To the fullest extent permitted by applicable law, REVHERB, LLC and its officers, employees, contractors, service providers, and agents will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to the Services, including lost profits, lost revenue, lost data, or business interruption.

Where liability may lawfully be limited, REVHERB’s aggregate liability arising from the Services or a purchase will not exceed the greater of:

• The amount you paid for the product or transaction giving rise to the claim; or

• One hundred U.S. dollars ($100).

These limitations apply regardless of the legal theory asserted and whether we were advised that damages were possible.

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded, including applicable liability for fraud, willful misconduct, gross negligence, personal injury, defective products, or non-waivable consumer rights.

Some jurisdictions do not permit certain exclusions or limitations. In those jurisdictions, these provisions apply only to the maximum extent permitted by law.

20. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless REVHERB, LLC and its officers, employees, agents, contractors, and service providers from third-party claims, liabilities, damages, and reasonable expenses arising from:

• Your unlawful or unauthorized use of the Services.

• Your material breach of these Terms.

• User Content you submit.

• Your infringement or violation of another person’s rights.

This section does not require you to indemnify REVHERB for its own negligence, unlawful conduct, or breach of these Terms.

21. Suspension and Termination

These Terms remain effective while you use the Services.

You may stop using the Services at any time. You may request account closure by contacting us, subject to information we must retain for legitimate business or legal purposes.

We may suspend or terminate access if we reasonably believe you violated these Terms, engaged in fraud or unlawful activity, created a security risk, or misused the Services.

Provisions that by their nature should continue after termination—including provisions concerning payment obligations, intellectual property, liability, disputes, and indemnification—will survive termination.

22. Force Majeure

REVHERB will not be responsible for a delay or failure caused by circumstances outside our reasonable control, including severe weather, natural disasters, fire, labor disruptions, transportation interruptions, carrier failures, war, terrorism, civil unrest, epidemics, government actions, utility failures, or widespread technology outages.

This section does not excuse obligations that cannot lawfully be excused or limit rights provided by applicable consumer law.

23. Governing Law and Venue

These Terms and your use of the Services are governed by the laws of the State of Minnesota and applicable federal laws of the United States, without regard to conflict-of-law principles.

Subject to applicable consumer rights, legal proceedings relating to these Terms or the Services must be brought in a state or federal court with jurisdiction in Ramsey County, Minnesota.

If the consumer-protection laws of your place of residence provide rights that cannot be waived, those rights remain applicable, and this section does not prevent you from pursuing a claim in another forum where applicable law permits.

24. Informal Dispute Resolution

Before filing a legal claim, you and REVHERB agree to make a reasonable good-faith effort to resolve the dispute informally.

Send a written description of the issue and requested resolution to support@revherb.com or the mailing address listed below. We will make a reasonable effort to review and respond.

This section does not prevent either party from seeking urgent injunctive relief, filing an eligible small-claims action, reporting a matter to a government agency, or exercising a right that cannot lawfully be limited.

25. Severability

If any provision of these Terms is found unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted and severed only to the extent necessary.

The remaining provisions will remain in effect.

26. No Waiver

A failure or delay by REVHERB in exercising a right under these Terms does not waive that right. A waiver is effective only if made expressly in writing by an authorized representative of REVHERB.

27. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

REVHERB may assign these Terms in connection with a merger, acquisition, corporate reorganization, financing, or sale of all or substantially all of its assets, subject to applicable law.

28. Entire Agreement

These Terms and the policies incorporated by reference constitute the entire agreement between you and REVHERB concerning the Services and supersede prior discussions or agreements concerning the same subject matter.

These Terms do not replace separate written wholesale, employment, vendor, affiliate, or commercial agreements.

29. Changes to These Terms

We may update these Terms to reflect changes in the Services, business practices, or legal requirements.

The revised Terms will be posted on this page with an updated revision date. We will provide additional notice of material changes where required by law.

Changes will apply prospectively unless otherwise permitted by law. Your continued use of the Services after revised Terms become effective constitutes acceptance of the revised Terms.

30. Contact Information

Questions about these Terms may be directed to:

REVHERB, LLC
2885 Country Drive, Suite 160
Saint Paul, MN 55117
United States

Email: support@revherb.com
Phone: +1 651-401-5150