Privacy policy

Privacy Policy

Last updated: July 31, 2026

REVHERB, LLC (“REVHERB,” “we,” “us,” or “our”) operates this website, online store, and related services, content, features, tools, products, and customer communications (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit or use the Services, make or return a purchase, create an account, subscribe to marketing communications, communicate with us, or otherwise interact with REVHERB.

If there is a conflict between this Privacy Policy and our Terms of Service concerning the collection, use, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand the practices described in this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked with you or your household. It does not include information that has been lawfully made public or information that has been anonymized or de-identified so it can no longer reasonably identify you.

Depending on how you interact with us, where you reside, and the features you use, we may collect or process the following categories of personal information:

Contact Information

This may include your name, billing address, shipping address, email address, telephone number, and other contact details.

Order and Transaction Information

This may include the products you view, place in your cart, purchase, subscribe to, return, or cancel; your order history; transaction amounts; discounts; shipping method; fulfillment status; and related purchase information.

Payment Information

Payment information may include your selected payment method, billing details, payment confirmation, transaction identifiers, and limited payment-card information made available to us by Shopify or our payment processors.

Complete payment-card information is generally collected and processed directly by Shopify or another payment provider and is not stored directly by REVHERB.

Account Information

If you create a customer account, we may collect your login credentials, account preferences, saved addresses, subscription settings, and other information connected with your account.

Communications

We collect information you provide when contacting customer support, submitting a form, participating in a survey, posting a product review, responding to a promotion, or otherwise communicating with us.

Please do not send sensitive or confidential information through unsecured communication channels.

Marketing Information

This may include your email or SMS subscription status, marketing preferences, consent records, interactions with our messages, promotional redemptions, and information used to determine whether a shopping cart has been abandoned.

Device and Network Information

This may include your IP address, browser type, device type, operating system, network connection, device identifiers, approximate location derived from your IP address, and similar technical information.

Usage Information

This may include how you access, browse, search, and interact with the Services; the pages and products you view; referring URLs; dates and times of visits; links selected; items added to a cart; and interactions with advertisements or marketing communications.

Reviews and User-Generated Content

If you submit a review, photograph, testimonial, social media post, or other content, we may collect and display the information you choose to provide, subject to our applicable terms and your privacy settings.

Inferences

We may draw limited inferences from your purchases, preferences, and interactions to personalize your experience, recommend relevant products, measure advertising, and improve the Services.

Information That May Relate to Health or Wellness

REVHERB does not require customers to provide medical diagnoses or detailed health records to purchase our products. However, information you voluntarily submit through product reviews, customer-support requests, surveys, quizzes, or other communications may reveal information about your health, wellness, symptoms, or product concerns.

We use such information only as reasonably necessary to respond to your request, provide customer support, improve our products or Services, comply with legal obligations, or fulfill another purpose disclosed when the information is collected.

We do not use voluntarily provided health-related information to make decisions concerning employment, insurance, credit, housing, or access to essential services.

Where applicable law treats this information as sensitive or consumer health data, we will process it in accordance with applicable legal requirements. Please do not provide medical records or other sensitive health information through general customer-service channels.

Sources of Personal Information

We may collect personal information:

  • Directly from you, including when you purchase products, create an account, complete a form, subscribe to marketing, submit a review, or communicate with us.

  • Automatically from your browser or device through cookies, pixels, tags, and similar technologies.

  • From Shopify and other service providers that help operate our store.

  • From payment processors, shipping carriers, fulfillment providers, fraud-prevention providers, customer-support providers, and subscription-management services.

  • From advertising, analytics, and marketing partners.

  • From social media services when you interact with us through those services.

  • From publicly available sources or other third parties, as permitted by law.

How We Use Personal Information

We may use personal information for the following purposes:

Providing and Improving the Services

We use personal information to:

  • Operate and maintain our website and store.

  • Process payments and fulfill orders.

  • Arrange shipping and delivery.

  • Process returns, refunds, cancellations, and subscription changes.

  • Create and manage customer accounts.

  • Remember customer preferences and shopping-cart contents.

  • Provide product recommendations and personalized experiences.

  • Enable product reviews and other store features.

  • Analyze and improve our products, Services, and customer experience.

  • Maintain business and transaction records.

Customer Service and Communications

We use personal information to respond to questions, provide customer support, communicate about orders or accounts, send service-related notices, and maintain our relationship with customers.

Marketing and Advertising

With consent where required, we may use personal information to:

  • Send promotional emails or text messages.

  • Announce new products, offers, or company updates.

  • Send cart or checkout reminders.

  • Personalize advertisements and product recommendations.

  • Measure the effectiveness of marketing campaigns.

  • Display advertisements on our Services or third-party platforms based on previous purchases, browsing activity, or interactions with our Services.

Security and Fraud Prevention

We may use personal information to authenticate accounts, process payments securely, prevent fraudulent transactions, detect suspicious or malicious activity, protect customers and the public, enforce our policies, and maintain the security and integrity of the Services.

If you create an account, you are responsible for safeguarding your login credentials and should not share them with anyone.

Legal and Business Purposes

We may use personal information to:

  • Comply with applicable laws, regulations, court orders, and legal processes.

  • Respond to lawful requests from government agencies or law enforcement.

  • Establish, exercise, or defend legal claims.

  • Participate in litigation, audits, investigations, or regulatory proceedings.

  • Enforce our Terms of Service and other policies.

  • Protect our rights, property, customers, employees, and others.

  • Evaluate or complete a merger, acquisition, financing, reorganization, sale, bankruptcy, or similar business transaction.

Email and Text Message Marketing

With your consent, we may use your email address or mobile phone number to send recurring marketing and promotional communications, including product announcements, special offers, and cart reminders. Consent to receive marketing communications is not a condition of purchase.

You may unsubscribe from marketing emails by selecting the unsubscribe link included in any marketing email.

You may opt out of marketing text messages by replying STOP. For assistance with text messages, reply HELP. Message frequency varies. Message and data rates may apply.

Our website uses cookies and similar technologies to identify products placed in your shopping cart, including when a cart has been abandoned. Where you have consented to receive text messages, this information may be used to determine when to send SMS cart reminders.

We will not sell, rent, or share your mobile number, SMS opt-in information, or SMS consent status with third parties or affiliates for their own marketing or promotional purposes.

We may share your mobile number, SMS opt-in information, or consent status with service providers that help operate our messaging program, including messaging platforms, telecommunications providers, and vendors that assist in delivering text messages. These providers may use the information only to perform services on our behalf.

Opting out of marketing messages will not prevent us from sending non-promotional communications relating to an order, account, transaction, safety issue, or other service you requested.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, software development kits, local storage, and similar technologies to:

  • Operate and secure the Services.

  • Maintain shopping-cart contents.

  • Remember preferences.

  • Keep users signed into their accounts.

  • Understand how customers use the Services.

  • Measure website performance.

  • Prevent fraud.

  • Personalize content and product recommendations.

  • Deliver and measure advertising.

  • Determine when a shopping cart has been abandoned.

Some cookies are necessary for the Services to function and cannot be disabled through our cookie-consent tool. Other cookies, including certain analytics and advertising cookies, may be controlled through our cookie settings where required by applicable law.

You may manage your preferences through our [Cookie Settings link] or adjust your browser settings. Blocking certain cookies may affect the availability or functionality of portions of the Services.

Where required, we will request consent before placing nonessential cookies on your device.

How We Disclose Personal Information

We may disclose personal information for legitimate business purposes and as described below.

Shopify

Our store is hosted by Shopify. We share information with Shopify as necessary to operate, secure, personalize, and improve the Services.

Service Providers

We may disclose information to vendors that perform services on our behalf, including:

  • Website hosting and ecommerce providers.

  • Payment processors.

  • Shipping carriers and fulfillment providers.

  • Subscription-management services.

  • Customer-support providers.

  • Email and SMS messaging providers.

  • Cloud storage and information-technology providers.

  • Fraud-prevention and security providers.

  • Analytics and performance providers.

  • Professional advisers, including attorneys, accountants, and insurers.

These providers are authorized to process personal information only as necessary to provide services to us or as otherwise permitted by law.

Advertising and Marketing Partners

We may disclose identifiers, commercial information, device information, usage information, and limited inferences to advertising, analytics, and marketing partners to provide or measure personalized advertising.

Depending on applicable law, these activities may be considered a “sale,” “sharing,” or processing for “targeted advertising,” even when no money is exchanged. We do not sell personal information for monetary compensation.

You may opt out of qualifying sales, sharing, or targeted advertising through our [Your Privacy Choices link].

At Your Direction

We may disclose information when you direct us to do so, request a service involving another party, authorize a social media integration, or otherwise consent to the disclosure.

Legal and Safety Disclosures

We may disclose information to comply with applicable law or valid legal process; respond to subpoenas, warrants, court orders, or lawful government requests; protect the Services; prevent fraud; enforce our policies; or protect the rights, safety, and property of REVHERB, our customers, or others.

Business Transactions

Personal information may be disclosed in connection with an actual or proposed merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction. Any successor’s use of personal information will remain subject to applicable law.

Categories of Personal Information Disclosed

Depending on your interactions with us, the categories disclosed may include:

  • Contact information and other identifiers.

  • Order, purchase, and transaction information.

  • Limited payment and billing information.

  • Account information.

  • Customer-service communications.

  • Marketing preferences and consent records.

  • Device, network, and usage information.

  • Reviews or content you choose to submit.

  • Inferences concerning preferences or interests.

Recipients may include Shopify, payment processors, fulfillment providers, shipping carriers, marketing and messaging platforms, analytics and advertising providers, fraud-prevention providers, professional advisers, government authorities, and parties involved in a business transaction.

Relationship With Shopify

Shopify collects and processes personal information concerning your access to and use of the Services to operate and improve the Shopify platform and provide services to REVHERB and its customers.

Information submitted through the Services may be transmitted to Shopify and other service providers located in countries other than the country where you reside.

We may use Shopify features that incorporate information obtained from your interactions with our store, Shopify, other merchants, or related services. In certain circumstances, Shopify determines the purposes and means of its processing and is independently responsible for responding to requests concerning that processing.

For additional information, review the Shopify Consumer Privacy Policy. You may submit certain requests concerning Shopify’s processing through the Shopify Privacy Portal.

Sale, Sharing, and Targeted Advertising

We may permit advertising and analytics partners to collect or receive identifiers, commercial information, device information, internet or electronic activity, and related inferences for personalized or targeted advertising.

These practices may be considered the sale or sharing of personal information under certain state privacy laws. We do not knowingly sell or share personal information belonging to individuals under 16 years of age.

You may exercise applicable opt-out rights through our [Your Privacy Choices link].

If we recognize a legally valid opt-out preference signal, such as Global Privacy Control, we will process it as required by applicable law for the browser or device sending the signal. If we can reasonably associate the signal with a customer account, we may apply the request to that account.

For more information about Global Privacy Control, visit globalprivacycontrol.org.

Except for legally recognized opt-out preference signals, we do not respond to browser “Do Not Track” signals because there is no uniform industry standard governing those signals.

Third-Party Websites and Services

The Services may contain links to websites, applications, or platforms operated by third parties. We are not responsible for the privacy, security, accuracy, or practices of third-party services.

Before providing information to an unaffiliated third party, review its privacy policy and terms. Including a third-party link does not necessarily mean REVHERB endorses that third party.

Information you post in public or semi-public areas, including reviews and social media platforms, may be viewed and used by others.

Children’s Privacy

The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, contact us so we can investigate and delete the information where required.

We do not have actual knowledge that we sell or share personal information belonging to individuals under 16 years of age.

Security

We use administrative, technical, and physical safeguards designed to protect personal information. However, no transmission method, storage system, or security measure is completely secure, and we cannot guarantee absolute security.

Information transmitted over the internet, email, or other unsecured channels may be intercepted. Please do not send payment-card numbers, medical records, account passwords, or other highly sensitive information through ordinary email or unsecured forms.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing the Services, maintaining business and transaction records, complying with tax, accounting, product-safety, and other legal obligations, resolving disputes, preventing fraud, and enforcing our agreements.

Retention periods vary according to the type and sensitivity of the information, the nature of our relationship with you, the purpose for which it was collected, applicable legal requirements, and operational needs.

When personal information is no longer reasonably necessary, we will delete, anonymize, aggregate, or otherwise dispose of it in accordance with applicable law and our record-retention practices.

Your Privacy Rights

Depending on where you reside and subject to applicable exceptions, you may have the right to:

  • Confirm whether we process your personal information.

  • Access or obtain a copy of personal information we maintain about you.

  • Request correction of inaccurate personal information.

  • Request deletion of personal information.

  • Obtain certain personal information in a portable format.

  • Opt out of the sale or sharing of personal information.

  • Opt out of targeted advertising.

  • Opt out of certain qualifying profiling activities.

  • Restrict or object to certain processing.

  • Withdraw consent when processing is based on consent.

  • Obtain a list of certain third parties to which personal information was disclosed, where required by law.

  • Appeal a decision concerning a privacy-rights request.

  • Be free from unlawful discrimination for exercising your privacy rights.

These rights are not absolute and may not apply in every circumstance. We may retain or continue processing information where permitted or required by law.

Exercising Your Rights

You may exercise available rights by:

  • Using our [Your Privacy Choices link].

  • Emailing support@revherb.com with the subject line “Privacy Request.”

  • Calling +1 651-401-5150.

  • Contacting us using the mailing address listed below.

Please describe your request and provide enough information for us to locate the relevant records. We may request additional information to verify your identity and protect your information from unauthorized access.

You may designate an authorized agent to submit a request where permitted by law. We may require evidence of the agent’s authorization and may ask you to verify your identity directly.

We will respond within the period required by applicable law. We will not unlawfully discriminate against you for exercising a privacy right.

Appeals

If we deny your privacy request, you may appeal our decision by emailing support@revherb.com with the subject line “Privacy Request Appeal.”

Include enough information to identify the original request and explain why you believe the decision should be reconsidered. We will review and respond to your appeal within the period required by applicable law.

If your appeal is denied, we will provide information about contacting the appropriate regulatory authority where required.

Communication Preferences

You may unsubscribe from promotional emails using the unsubscribe link included in each marketing email.

You may withdraw consent to marketing text messages by replying STOP.

After opting out, you may continue to receive communications necessary to complete or service a transaction, provide requested customer support, administer your account, address product or safety concerns, or comply with legal obligations.

Additional Rights for EEA and UK Residents

If you reside in the European Economic Area or United Kingdom, our legal bases for processing personal information may include:

  • Performance of a contract, such as processing and delivering an order.

  • Compliance with a legal obligation.

  • Our legitimate interests, provided those interests are not overridden by your rights.

  • Your consent, where consent is required.

  • Establishment, exercise, or defense of legal claims.

Subject to applicable law, you may have the right to object to or restrict certain processing and withdraw consent at any time. Withdrawing consent does not affect the lawfulness of processing performed before withdrawal.

You may also lodge a complaint with your local data-protection authority. A list of EEA supervisory authorities is available through the European Data Protection Board.

UK residents may contact the UK Information Commissioner’s Office.

International Data Transfers

REVHERB, LLC is located in the United States. Personal information may be transferred, stored, or processed in the United States, Canada, or other countries where Shopify and our service providers operate.

Those countries may have privacy laws that differ from the laws where you reside.

Where required, transfers from the European Economic Area, United Kingdom, or Switzerland will be supported by a recognized legal mechanism, such as an adequacy decision, Standard Contractual Clauses approved by the European Commission, the UK International Data Transfer Addendum or Agreement, or another lawful transfer mechanism.

Complaints

If you have concerns about how we process personal information, please contact us using the information below. We will review and respond as required by applicable law.

Depending on where you reside, you may also have the right to contact or submit a complaint to your state attorney general, consumer-protection agency, or local data-protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, Services, or legal obligations.

When we make changes, we will post the revised policy, update the “Last updated” date, and provide any additional notice required by applicable law. Material changes will apply prospectively unless otherwise permitted by law.

Contact Us

For questions about this Privacy Policy, our privacy practices, or your privacy rights, contact:

REVHERB, LLC
2885 Country Drive, Suite 160
Saint Paul, MN 55117
United States

Email: support@revherb.com
Phone: +1 651-401-5150

For purposes of applicable data-protection laws, REVHERB, LLC is the controller of personal information processed under this Privacy Policy.